Terms of Service
Effective October 7, 2026 · Version 2026-10-07
These Terms are an agreement between you and Auto Pro Alliance ("Auto Pros", "we"), Minneapolis, MN. By creating an account or using Auto Pros you agree to them.
1. What Auto Pros is
Auto Pros is an online marketplace that connects drivers with independent mechanics ("Auto Pros"). We don't perform repairs. Mechanics are independent businesses, not our employees, agents or partners.
2. Mechanics' responsibility
Each mechanic is solely responsible for their work, quotes, parts, warranties, and for holding every license, registration, permit and insurance their state or city requires. We approve profiles before they appear, but we don't guarantee any mechanic's work.
3. Accounts
You must be at least 18, give accurate information and keep your password safe. We may suspend or close accounts that break these Terms, misuse the service, or put others at risk.
4. Quotes, bookings and payments
Quotes and invoices come from the mechanic. Payments are processed by Stripe; we don't store card numbers. Auto Pros doesn't charge a platform fee today; we may add one later and will give notice before it applies.
5. Refunds, cancellations and disputes
Cancellations and rescheduling. You can cancel or reschedule a booking at no charge any time before the appointment starts. We ask for at least 24 hours' notice when possible. If a mechanic cancels, you won't be charged and can rebook with them or choose another Auto Pro.
When you pay. You're only charged after the work is completed and the mechanic sends you an invoice. Nothing is charged when you request a quote, accept a quote, or book.
Refunds. If you have a problem with completed work, contact support@autoproalliance.com within 14 days of payment. We'll review it with the mechanic, who may correct the work or issue a full or partial refund. Approved refunds go back to your original payment method, usually within 5–10 business days.
Warranties. Any warranty on labor or parts is provided by the mechanic and listed on your invoice.
Payment disputes. Please contact us before disputing a charge with your bank, so we can help resolve it quickly.
Questions or disputes: contact support@autoproalliance.com.
6. Your content
You're responsible for photos, messages and other content you upload, and you let us store and show it to the people involved in your request so the service works.
7. Disclaimers and limitation of liability
The service is provided "as is". To the fullest extent allowed by law, Auto Pros isn't liable for repairs, damage, injury or losses caused by a mechanic or driver, or for indirect or consequential damages. Our total liability is limited to the fees you paid us in the 12 months before the claim (currently $0). Some states don't allow certain limits, so they may not apply to you.
8. Governing law and changes
These Terms are governed by the laws of Minnesota, except where your state's consumer laws say otherwise. We may update these Terms and will post the new version here.
See also our Privacy Policy and Mechanic Agreement.